ActApps Support Web Site

UDS Green Industry Software, Inc.

2674 Kraft Ave SE

Grand Rapids, MI 49546

Phone: 800-626-7247

Fax: 616-942-5988

Welcome to the UDS Customer Support Web Site. The purpose of this web site is to enhance the support services we provide to our customers. We've provided a number of resources here to help you resolve problems, report bugs, and suggest improvements to our products and services. Select the ?What's New? button under "Points of Interest" for a list of the most recent additions to this site.

You may also obtain technical support by telephone at 800-626-7247 ext.201, by fax at 616-942-5988, e-mail to support@udsgis.com, or by Skype "Call" or "Chat".

To acquire the latest Program Updates and Upgrades select the 'Downloads' button on the left and then log in. To download Active Plays select the 'Active Plays' button. To view or print featured articles and helpful hints select the 'Tips & Techniques' button. In order to make 'Suggestions' or 'Report Bugs via this web site, select the button by that name.

UDS Support Contract Options Select this link to display the UDS Support Contract Options offered to UDS customers after their first six months of ownership along with the features accompanying each of the options. Please feel free to contact UDS Support with any questions.

Outside of regular office hours ( 8am-5pm EST Monday thru Friday) if you need EMERGENCY technical support, use the After Hours link just below. There may be a charge for this service.

Select this link: After Hours Technical Support

So that UDS will know where and how to respond: in your message please enter your telephone number first, then company name, contact person name if appropriate, and a short description of the problem.

Select ?What's New on the Support Web Site? for a list of recent additions or changes to this web site.

Active Help Play demonstrating adding and updating of employee information added to the Active Plays download page. 12/12/05

Active Help Play demonstrating setup and use of Payroll Voluntary Deductions added to the Active Plays download page. 11/21/05

The Active Plays web page has been redesigned to accommodate 'zipped' file versions of the Help Plays. A few new Active Help Plays for the Payroll applications have also been added and are available there for downloading.

New Inquisitor report design has been added to the Inquisitor Library for possible download by interested Payroll application users. Lists any employee quarterly records where there is a local taxes year to date amount showing but where the City Tax Code shows no code. Affects W-2 Print. 09/30/05

Are you looking for an introduction to the product features and benefits of ActiveApplications software more so than support information?

Visiting these sites listed just below you will find information on the history of UDS, the solutions our software offerings bring to the green industry, screen images that demonstrate and bring this information to life, product pricing, and a discussion of future directions and products.

For UDS MS SQL™ based products select: www.aasql.com

For UDS MS Access™ based products select: www.aastandard.com

Would you like the opportunity to demo ActiveApplications on-line?

UDS Green Industry Software, Inc. announces the availability of a demo Active Accounting system running on the web. Select the desired web site from the two offered above. Arriving at either of the two websites you will find a link named "demo request form" in the left margin. Select the demo request form link. You will be presented with a very brief application to fill out and 'submit'. In return you will receive via email a user name, password, and simple directions that you can use to gain access to the demo web site you selected. Contact UDS sales at 800-626-7247 ext. 202 to find out more about this opportunity.

End of Home Page