Active Accounting - How to Keep Your Software Up to Date

 

 

 

No matter which support plan you elect to purchase, you will get the most for your support Dollar by staying up to date. Often time’s support will first ask you to catch up on your updates before attempting to provide a solution to an issue you have called in. It makes sense to stay current, as it will save time when you really need to.

 

 

The First half of the Update Process:

 

1. Access the World Wide Web and login to http://www.activeapplications.com/.  This will take you to the Active Applications support web site.
2. Left click once on the “Downloads” button that appears on this page.
3. This will take you directly to the login screen where you will be required to enter your Username and Password. This provides access to the “Downloads” page. Directions for downloading the Standard or Premier versions of the AA “main” Active Accounting file named Uds.exe are provided on that page.
4. Select Standard or Premier version depending on your status as a user.
5. Left click once on the active link with the most recent date showing in color. ‘Save’ it to a familiar folder on your local system.
6. After saving to disk, browse to where you saved the file using Windows Explorer and double click on it to unzip it into the Active Accounting folder on your Stand-Alone system or the Server if a network configuration. Doing so replaces the existing Uds.exe file there with the new one.

 

 

The Second half of the Update Process:

 

There is a second type of program update required that involves ‘Report” programs and these are distributed via Internet email to your preferred email address of record. Therefore you have to let UDS know of any changes you may make to your email service that may affect the successful delivery of your Report program updates. If you change you email address or would like us to use a different email address, please let us know at mailto:www.support@udsgis.com.  If you let your support subscription slide you may miss being sent a batch of ‘Report’ updates.

 

Use the Apply Updates and Add-ons menu option on the main Active Accounting menu to automatically apply these emailed Report updates. Reports/Apply Updates & Add-ons.

 

Note:  Usually, both a “main” update and a “report” update will become available at about the same time. Do not consistently apply only the “main” updates and never the “report” updates or vice versa for that matter, because your system will not be completely updated and it will eventually cause problems.