Active Estimating (AE) - How to Keep Your Software Up to Date

 

 

 

No matter which support plan you elect to purchase, you will get the most for your support Dollar by staying up to date. Often time’s support will first ask you to catch up on your updates before attempting to provide a solution to an issue you have called in. It makes sense to stay current, as it will save time when you really need to.

 

1. Access the World Wide Web and login to http://www.activeapplications.com/.  This will take you to the Active Applications support web site.
2. Left click once on the “Downloads” button that appears on this page.
3. This will take you directly to the login screen where you will be required to enter your Username and Password. This provides access to the “Downloads” page. Directions for downloading the Standard or Premier versions of the AE software are present on this page.
4. Select Standard or Premier version depending on your status as a user.
5. Left click once on the file with the date you would like to download and apply, and ‘Save’ it to a familiar folder on your local system.
6. After saving each to disk, browse to them using Windows Explorer and double click on theme to unzip them into the AE folder on each of your AE systems or to wherever your AE system is targeted to run the AE programs.  This unzipping process if involving more than one update file should proceed with the oldest date first, to the most recent date last.

 

Should you have any remaining questions or encounter problems during this process contact: mailto:www.support@udsgis.com.