Point of Sale - How to Keep Your Software Up to Date
No
matter which support plan you elect to purchase, you will get the most for your
support Dollar by staying up to date. Often time’s support will first ask you
to catch up on your updates before attempting to provide a solution to an issue
you have called in. It makes sense to stay current, as it will save time when
you really need to.
- Access the World Wide
Web and login to http://www.activeapplications.com/. This will take you to the Active
Applications support web site.
- Left click once on the
“Downloads” button that appears on this page.
- This will take you
directly to the login screen where you will be required to enter your
Username and Password. This provides access to the “Downloads” page.
Directions for downloading the Standard or Premier versions of the POS
software are present on this page.
- Select Standard or
Premier version depending on your status as a user.
- Left click once on the
file with the date you would like to download and apply, then ‘Save’ it
to a familiar folder on your local system.
- After saving each to
disk, browse to them using Windows Explorer and double click on theme to
unzip them into the POS folder on each of your POS systems or to wherever
your POS system is targeted to run the POS programs. This unzipping process if involving
more than one update file should proceed with the oldest first, to the
most recent date last.
Should
you have any remaining questions or encounter problems during this process
contact: mailto:www.support@udsgis.com.